General Conditions of Sale


The present general conditions of sale (hereinafter designated the: General Conditions) apply to all sales concluded through this website.

Robert Goldmuntz, Lamorinierestraat 61, B-2018 Antwerpen is the Publisher of “The Rabbi Shalom Collection ® under the business BE0558 971 903 number, hereinafter resumed under the name RG. The fact of placing an order implies acceptance in full and without reservation by the customer to the present General Conditions. No agreement or commitment may prevail over these General Conditions.



You can place your orders:

Once your order has been entered on the website, a confirmation email will be sent to you and your order registered. Receipt of this order, RG controls the conformity of the order and will perform some checks. RG has the right to refuse to carry out a delivery or to honor an order for any reason (ex. A consumer who has not paid totally or partially a previous order or with whom a payment dispute is being administration, computer concern).
RG controls the orders that have been posted on its website. These controls are intended to protect them from abusive practices by fraudsters. Our services can be brought to ask the documents necessary for the release of your order: domicile or bank statement in your name, or proof of residence on behalf of the person specified for the address of delivery etc… These applications may be made by electronic mail:

  • For a control that presents a different billing address shipping address
  • For new customers


RG has the right to ask companies and actors specialized or not in the treatment of orders, customers as well as all the necessary checks.

This also includes insurance payments as well as factoring.



Our product offers are valid as long as they are visible on the site, within the limit of stocks available. The assignment of the stock to your order is made at the validation of your order by our customer service (reception of evidence…). It may be that in the meantime, the product is no longer available.
Some items are stocked in limited quantity in our reserves and our offer is then conditioned on the availability of the items. In the event of unavailability of product after placing your order, we will inform by e-mail within a maximum period of 14 days from the date of your order to indicate in what timeframe, this product could be delivered. Only the final break of an article delete it of our offer to sell. Displayed availability are given indicatively and are in no way a contractual commitment. In case of debit or cashed to an unavailable item, RG is committed to offer a credit memo or refund the customer within a period of 14 days. RG undertakes to notify by e-mail Client that would have passed control of an unavailable item.



The prices of our products are indicated in euros / USD all taxes included out of processing and shipping fee. RG reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of your order is posted. The price is payable in full and in a single payment to the command. All orders are invoiced in EUR / USD and payable in euro / US dollars. For any external delivery to Belgium, any fees customs or local taxes remain the responsibility of the recipient.

No discount can be granted for early payment.

The file fee in the amount of € 100 minimum will be applied in all situations non-compliant (payment rejected non-compliant for example. This list is not exhaustive)



Shipping charges include participation at the expense of shipping (or charges) and the costs of handling. They are at cost of the customer and are invoiced at the end of the order in addition to selected products, unless explicitly stipulated otherwise. The country of destination, the mode of sending, the size and the weight of the product may vary the amount of these costs. Try to put all your items on a single order. We cannot combine two separate orders and shipping charges will be charged for each of them.



You have several possibilities of payment offering a maximum of security.

You can pay:

  1. By credit card, indicating directly the area provided for this purpose (entry secured by SSL encryption – “Secure Socket Layer”), your card number with no spaces between the figures, its validity date, as well as its control code. Before you validate your payment method and proceed with your order, we suggest you to check the figures reported by you in areas provided for this purpose. The shipment of your order is carried out only on the condition of obtaining prior authorization to debit your account with the relevant payment centers; otherwise your order could not be taken into account.
  1. PayPal by simply indicating your email address and your password with PayPal your financial information are never transmitted to us. PayPal encrypts and protects your card number once and for all.

The email received when ordering on the site is proof of your order but not a confirmation of the availability of your product.



The delivery of the ordered products is done to the delivery address that you indicated during the ordering process.

When you order several products at the same time, and they have different shipping time frames, order shipping time frame is based on the longest. RG reserves however the possibility to split the shipments. Participation in processing and shipping expenses will be then charged only for one single shipment.

RG cannot be held responsible for the consequences due to a delay in delivery. In case of delay of shipment, an email will be sent to you. In this case, and if the product is not shipped, you can always cancel your order. We will then proceed to the refund of the ordered product together with the shipping and processing fees.

You can check your order status by accessing your “My account” page; to do this simply log in using your email address and your password.



If items damaged or damaged or does not correspond to your order, thank you kindly refer in detail in writing, by registered mail and return the products recommended in their packing of origin and accompanied by the corresponding invoice at the following address: Robert Goldmuntz, Lamorinièrestraat 61, B-2018 Antwerpen

RG will then proceed to the exchange, the issuance of a credit or refund of the product(s) depending on the availability. The terms of this article do not prevent you to benefit from the right of withdrawal as stulated in article 9. The replacement will take place very quickly and in any event within a maximum period of 30 days from the receipt of the returned package. In case of refund, we guarantee it is made via wire transfer within a period less or equal to 30 days from the date of receipt of the returned package and receipt of your bank details. No sending in against-refunding will be accepted, regardless of the reason.



In accordance with the legal provisions in force, you have a period of 14 days from the date of your product order to exercise your right of withdrawal with Robert Goldmuntz, Lamorinierestraat 61, B-2018 Antwerpen without having to justify reasons nor to pay penalty. In the event of exercise of the right of withdrawal in the abovementioned period, only the price of the products purchased will be refunded; expenses of sending and return remain for you.



The products offered meet the Belgian legislation in force. RG declines all liability if the article fails to comply with the legislation of the country of delivery.

RG disclaims any liability in the event of breach of contract due to a case of force majeure (strike, flood, fire, financial crisis systemic or major,…). RG disclaims any responsibility for the content of sites to which hypertext links from his own site. The articles offered by our website are not and cannot be subject to guarantee.

In case of fraud or attempted fraud on the part of one of the parties, the other party will be entitled to request damages of a minimum of 1500 euros, regardless of the actual loss suffered.



All the texts, comments, works, illustrations, works and images reproduced or represented on our site are strictly reserved for the title of copyright as well as being intellectual property around the world. On this basis and in accordance with the provisions of the code of intellectual property, only is authorized the use for private use, provided different provisions, even more restrictive than the code of intellectual property. Any reproduction or total or partial representation of our site or any or all of the elements found on our site is strictly prohibited. The names, trademarks and distinctive signs reproduced on our site are protected under the trademark law. Reproduction or representation of all or part of any of the above signs is strictly prohibited and is subject to a prior written permission of the trademark holder.


All clauses in these general conditions of sale, and all operations of purchase and sale that are targeted, will be subject to Belgian law.

The competent courts are the courts of Antwerpen, Belgium.